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In this session of the Commercial Claim Show, host Vince Perry emphasizes the importance of follow-up in the role of Public Adjusters. He explains that without consistent follow-up with insurance companies, claims can be delayed indefinitely. To address this, he plans to share templates for first, second, and third follow-up letters, which are part of his course offerings. Perry aims to provide this valuable information for free during the episode, demonstrating a commitment to helping Public Adjusters effectively advocate for their clients and expedite insurance payments.