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Amy, a file manager at CDC Small Business Finance, explains the commitment letter that is sent after a loan request is approved. The commitment letter outlines the loan details, including estimated terms, structure, fees, and any additional documents needed to finalize and fund the loan. Upon approval, applicants will receive this letter via email. To clarify the information, a call will be scheduled to review the letter and address any questions. During this call, applicants will also need to pay the loan packaging fee, which signifies their commitment to proceed with the loan process and agree to meet the conditions for loan approval.