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In this tutorial, Thomas Suit explains the concept of a Statement of Work (SOW), which is critical in project management as per the PMBOK (Project Management Body of Knowledge). The SOW is a document detailing the terms and objectives of a project or service contract, outlining the scope of work needed to achieve specific goals. It includes aspects such as deliverables, timelines, and expectations between the customer and the vendor. Essentially, the SOW serves as a formal agreement that clarifies what the customer wants and what the vendor is expected to deliver, ensuring alignment and understanding in project execution.