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a very good afternoon and a warm welcome to everyone that is joining us today for our webinar on turning data into donations my name is liz and im excited to be your host for this session and joining us as our guest speaker in a few minutes is grant givers from sage intact and grant will be taking us through the key metrics of data that charities should be using and how you can communicate these metrics in the best way so you learn quite a lot including how to measure these metrics and an insight into what donors want to know and the metrics that they care about before making that donation to your organization before i ask grant to introduce himself ill just quickly whiz through some house rules please feel free to ask questions at any time in the q a and well answer these at the end of the presentation you can also vote for a question that you like with a thumbs up we do have closed captions available and you can turn this on by clicking on the cc close caption button feel free to