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In this tutorial, you will learn to use restatement, reflection, and clarification to gather patient information and document care accurately. Begin by greeting the patient warmly, identifying yourself, and explaining your role, such as "Hi Mr. Dixon, I'm Laura, and I'm updating your medical record today." Ensure confidentiality by choosing a private area for the interview. Clearly explain why the information is needed. Utilize therapeutic communication to complete the history form, recording the patient's full name, address, marital status, gender, age, date of birth, telephone numbers, insurance information, and employer details. If some information is already in the electronic record, verify its accuracy.