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In this narrative, the speaker recounts a significant learning experience involving a contract change with a customer. At age 24, excited about a new venture and having two friends assisting him, he agreed to modify a contract for a 30 by 60 event setup requested by a client located 90 minutes away. Despite his enthusiasm, he acknowledged his inexperience and accepted the changes without thoroughly reviewing them. After receiving the deposit, he proceeded with the order. Ultimately, the situation escalated, leading to tension, particularly when the client's wife reacted angrily during the delivery. This incident served as a pivotal moment in the speaker's business journey, highlighting the importance of contract management and careful review.