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In this procedure, you'll learn to utilize restatement, reflection, and clarification to gather patient information and accurately document care. Start by greeting the patient warmly and introducing yourself, explaining your role clearly. Choose a quiet, private area for the interview to ensure confidentiality and avoid interruptions. Emphasize the purpose of the information gathering, stating it's to verify medical records. Use therapeutic communication techniques to complete the history form, recording essential details such as the patient's full name, address, marital status, gender, age, date of birth, phone numbers, insurance information, and employer's contact details, ensuring all data is accurate and updated in the electronic record.