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Today's customers communicate feedback about brands, products, and services through various channels. To thrive, customer-driven enterprises must creatively analyze this growing volume of unstructured content. Clara Bridge, a leading provider of sentiment and text analytics software, offers a consistent view of trusted customer intelligence, facilitating better sales, enhanced loyalty, improved products, and more efficient operations. The platform supports enterprise-wide voice of the customer initiatives, allowing professionals to analyze text alongside structured data. The Clara Bridge dashboard enables executives to monitor key trends and delve into details when interesting patterns emerge, streamlining customer experience management.
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