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Importing contacts into a new system can be challenging, but help is available. You can email any CSV or Excel file to help@wiseagent.com for assistance, or use the import contacts tool yourself. To get started, log into your Wise Agent account, click on the contacts dropdown, and select import/export. Choose the appropriate option based on your needs. If your contacts are on a spreadsheet, select the owl icon. Remember, only CSV files are accepted. After preparing your file, select it for import. You can choose to insert new contacts, update existing ones, or allow duplicates, and you can assign these contacts to a team member.