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To export tickets from Freshservice, navigate to the "Tickets" menu and select "List." Choose the "All Tickets" view and apply necessary filters such as assigned agent, created time, due date, and status. Ensure that the "Created By" time in the filters matches the Export Tickets page to avoid defaulting to the last 30 days. As a pro tip, set "Created Time" to "Any Time" and select your desired date range. You can export the ticket data in Excel or CSV format by selecting the required fields and clicking the export button. The data will be sent to your registered email address shortly after.