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This video tutorial, presented by a customer support representative for PMC Service Request Management (SRM), provides an overview of importing and exporting ASIDs in SRM. It focuses on exporting ASIDs, preparing the destination server, and importing these IDs. The tutorial outlines the steps to log into ITSM, navigate to the applications section for SRM, and access the import/export console. Users can select the service request definition and specific PDs for export, along with supporting data from the source server. The process includes selecting the company, searching for the desired SRT, adding it to the export list, and specifying the file path for the ARX file on the server.