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In this tutorial, Chelsea from Event Planning Comm discusses the essential first step to securing a client: having a one-on-one conversation. She emphasizes the importance of scheduling an hour to gather thorough logistical details about the event, such as the type, date, venue, and expected attendance. Chelsea encourages asking numerous questions to understand the client's vision, including themes, colors, and preferences for food and music. Taking detailed notes during this initial consultation is crucial, as it will inform the proposal you create later.