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In this tutorial, Kevin introduces Microsoft Bookings, a scheduling tool for small businesses to manage customer appointments. It is particularly useful for professions like dentists, piano teachers, hairdressers, and gym trainers, allowing customers to select services and appointment times. Bookings automates the scheduling process and sends reminders to customers via email and text as the appointment approaches. The tool is not limited to small businesses, highlighting its versatility in various service-oriented industries.