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Before writing a complaint letter, ensure you are not angry. If you feel upset, vent your feelings in a letter, then discard it, and wait until you calm down to try again. The goal is to achieve the desired results, so it’s important to keep the letter respectful and factual. Start by centering your name and address at the top to resemble letterhead. For example, "David Taylor, davidtaylorathome.com," followed by your phone number. Next, double-space and align left to add the date and the company's full address. While you might not have a specific contact person, most companies have customer service or relations departments. If sending the letter electronically, address it to the company.