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[Music] how to export reports you can export reports and share them with your organization to showcase your help desk performance and agent and customer analysis go to the reports section click on the name of the report you want to export [Music] click on the filter button to filter the report based on its various properties [Music] once that is done save the report [Music] now you will find an option to the right side of the name of the report that says email pdf or email csv according to the type of the report click on it to receive the report in the email address with which you are currently logged into freshdesk youve successfully exported the report you can also export the ticket data specific to a particular metric without exporting the entire report click on the metric you need to open the list of tickets click on export as csv choose the fields you want in the report and click on the export button and that is how you export reports