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In this mini writing workshop, Louis discusses tips for writing effective business letters, particularly focusing on conveying bad news, such as rejection letters. He acknowledges that delivering negative messages isn't easy but emphasizes the importance of doing so in a polite and professional manner. Louis uses the example of a job rejection letter, explaining that even if a candidate's resume is impressive, they may not be the right fit for the position. He offers guidance on crafting a professional letter that communicates the message clearly and courteously, aiming to make the process smoother and less unpleasant for both parties.