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The key points of effective client communication include maintaining consistent, regular, and informative dialogue, which can occur via digital means or phone based on client needs. It's crucial that clients feel involved in the process, understand mutual expectations, and that all communications are well-documented. This ensures continuity for anyone providing vendor feedback. Constructive feedback is essential for guiding clients towards sales goals. It's also important to have regular conversations, ideally once or twice a week, about changing market conditions to educate and assist clients appropriately.