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A Master Service Agreement (MSA) is a contract between two parties that outlines expectations, responsibilities, and services to streamline the contracting process for future agreements. It specifies confidentiality clauses to protect company secrets, delivery requirements detailing who delivers services and timelines, and dispute resolution mechanisms for addressing conflicts. The MSA also addresses geographic locations for job performance and outlines intellectual property rights, determining ownership and usage of all related assets. MSAs are essential for ensuring clarity and efficiency in business arrangements.