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In this video tutorial, Richard Koberger, the Blue Collar Nerd, discusses customer signatures in ServiceTitan. He addresses key questions about the number of required signatures. By default, ServiceTitan necessitates three to four signatures for a typical job. First, the technician presents an estimate to the customer, who signs an estimate authorization to approve the work. After this, the estimate turns into an invoice, which requires two more signatures: an invoice authorization confirming agreement with the invoice details and a customer invoice acknowledgment signature indicating understanding and acceptance of the invoice.
