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whats going on everybody its richard koberger here the blue collar nerd and in this video were going to be talking about customer signatures in service titan and the main questions that we are going to answer in this video are how many signatures are there and does there have to be that many so by default service titan is going to require your customer to sign three to four signatures on a typical job and those break down like this so first your technician makes an estimate and presents that to the customer and the customer says yeah lets go with that and so they will sign an estimate authorization signature saying that they want to go with the work once that happens the estimate is converted into an invoice and that invoice by default will require two additional signatures an invoice authorization signature basically the customer saying i agree with whats on this invoice and im going to pay for it and a customer invoice acknowledgement signature which is basically the customer