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In a previous video, the importance of sending payment reminder emails at the perfect frequency was discussed to help collect overdue balances. It was noted that over a quarter of consumers prefer receiving bills via email, which emphasizes the need to integrate email into the collections process. The focus of this video is on the ideal format for payment reminder emails. Matt from Eat Tactics will explain this format and encourages viewers to subscribe to the channel and activate notifications for future content. The first reminder email to be sent is introduced.