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In this tutorial, the focus is on managing an operator profile. Key actions discussed include editing operator details, managing operator performance, and sending East signature documents. The tutorial emphasizes the importance of tracking operator performance, noting both positive and negative actions. It encourages documenting commendations from passengers, as this feedback contributes to overall operator performance evaluation. Additionally, it covers sending service requests to the Transit Network back office for necessary actions. The goal is to help providers effectively monitor and support their operators through performance documentation and communication.
