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If your receipt printer is producing incorrectly formatted receipts, you can reset the templates. To do this, navigate to the file menu, then select tools, and access the print designer. You can modify existing templates, but it's important not to delete them. If you've made edits that result in a messed-up layout, you can revert changes or adjust elements to restore the intended design. If issues arise during editing or in the point of sale system, identifying the problem and making necessary modifications can help ensure your receipts are printed correctly again.