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all right guys to grow your pressure washing business if youre not signing people to maintenance agreements for commercial and residential customers we got a lot to learn here so were going to talk about this and you hear me talk about it all the time were in the business of collecting customers and what I mean by that is collecting customers that youre removing a small percentage of the customer who every year away from your competition right and thats how were going to create brand loyalty for your brand let me give you an example so you ever go to a department store JC Penneys Macys a furniture store that sort of thing in that checkout they say oh we got zero percent financing right theyre giving you a perk if you get their credit card uh the store credit card is only for that store and the more people that have it guarantees that the customers will be back at a higher percentage of times to spend more money right and thats what were trying to do with maintenance agreeme