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In this QuickBooks Online tutorial, Enoch Garcia explains how to delete a credit memo. He starts by locating the credit memo applied to an invoice for Amy's Bird Sanctuary. After double-clicking the credit memo to view its details, he instructs users to click "More" and then select "Delete." A warning appears, indicating that the credit memo is already applied to another invoice. Users must confirm their intention to delete it; replying "Yes" will remove the credit memo and unapply it from the invoice, while choosing "No" will cancel the deletion. The tutorial highlights the importance of caution when deleting financial entries to avoid mistakes.