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Customer satisfaction is crucial for businesses, as 82% of US consumers will stop doing business with a brand due to poor customer service. Poor satisfaction can impact a business by losing customers, dropping sales, and lowering employee morale. To ensure customer satisfaction, collecting feedback throughout their journey is essential. Customer satisfaction surveys, like ProProfs Survey Maker, help create beautiful surveys to collect actionable feedback quickly and effectively. ProProfs offers customizable surveys with various settings and report options, making it a versatile tool for gathering feedback.
