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Did you know that 82% of US consumers stop doing business with a brand due to poor customer service? Customer satisfaction is crucial for business success as it affects sales, customer retention, and employee morale. Collecting feedback at every customer touchpoint is key to ensuring satisfaction. Customer satisfaction surveys can help in gathering actionable feedback. ProProfs Survey Maker allows for creating customizable online surveys and getting detailed reports, making it the world's most versatile survey tool for collecting feedback efficiently.
