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In this mini writing workshop, Louis discusses how to write effective business letters, particularly focusing on delivering bad news or rejection letters in a professional manner. He emphasizes the importance of politeness and courtesy in such communications. Using the example of a rejection letter for a job applicant, he underscores the need for a thoughtful approach, even if the candidate has an impressive resume. Louis offers tips to help make this process smoother and less unpleasant, aiming to create a professional letter that communicates the decision clearly while maintaining respect for the recipient.