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hello everyone welcome to the channel today in this video we are going to learn how to add a quick text in Salesforce lightning as well as a classic edition so lets begin by understanding what is quick text so in Salesforce a quick text is a feature that provides the functionality to the user to save and reuse the already written messages or response basically it is used to save the time and the efforts of the user by removing the repeatedly typing the same message in the response to a common queries and journal information so lets proceed and learn to add a quick text in a Salesforce lightning so here I open my Salesforce account and by default it is open in a lightning edition if you are not in the lightning edition switch to the lightning edition first okay so after clicking on the lighting Edition you have to click on this app launcher and here you will get the search bar for searching in apps and the item so here you have to write the quick text okay and under this items you wil