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Resource leaders say they put all of those shut off options on hold during the pandemic. Thats been since about March of 2020. They said they didnt want people to suffer any more than they already were put even more in their plate to deal with. But now they say this has become a problem as people that havent been missing payments are now being impacted by those that are in a statement. Leaders say right now theres a $160 million worth of unpaid bills which they say is putting a strain on every customer since the company is raising rates to compensate for those unpaid services. The shut offs have been halted since the pandemic began but now as of May 2nd, they resume again if no effort of setting up a payment plan has been made. Eversource. Leaders say there are several options to help pay down that debt you can in the state funded Connecticut Energy Assistance Program for reduced bills during those winter months when its more expensive, take part in the matching payment program wh