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Thanks for joining this quick how to screencast, brought to you by Salesforce support. To see more content like this, hit subscribe. In this video, were going to learn how to add the log a call button, to document, and save the results of user communications. The log a call button, creates a completed task, or activity record, for your users to document communications. The log a call button enlightening, appears in the chatter and chatter publisher, on the case object. On the other objects, log a call appears in the activities component. First, Id like to check if the log a call feature, appears in the case object. Log into the org, and go to a case record. Notice there is no, log a call feature on the page, which is usually on the right side. In this screencast, Id like to add it on this page layout, click the gear icon, select setup, and click on object manager. Type case in the quick find box. Drag the log a call action, from the mobile enlightening experience section of the pag
