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hello guys my name is mathew and in todays video we are going to talk and create service level agreement for this particular task we are going to use legal templates the link for the legal templates you will find underneath this video so once you click on the link it will take you exactly where youre supposed to be so lets focus on business forms on top of your screen and then view all business forms legal templates is providing us with tons and tons of forms so were going to use the search engine and write down service level agreement and were gonna click on what we find then create a document and lets start this uh is gonna be what is the transaction sales of goods or service offered lets go with service then if you are the one providing the service this is going to be room for your information all uh like what is whats your address city state and zip code then buyer this ones gonna belong to customer or whoever you are working for description of service uh here you have to