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hi Im Lucas ward senior app developer at lock dock security today Id like to share some information with you about our opening management system in the opening management system we collect three key data points the first key data point is a customer second you have locations or physical addresses they can also be used as sub customers and lastly you have contacts using the customer the location in the contact you can create any of our three ticket types the first ticket type is the most common its called a work order also commonly referred to as a site visit next is a quote last is a counter ticket Im now going to go through and create a customer location in a contact so we can build our first work order using the customer service dashboard and the handy dandy create button Ill create a customer this customer is going to be called lock dock security after youve created your first customer its time to create your first location using the create button well build a location on th