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hello everybody a warm welcome from Berlin as usual today I am with Kevin from the Silicon Valley labs and hes a software engineer developer and he works in our Alps analytics department and today were going to talk about a new feature for the just released IBM Cloud pack for whatsapps in the version 3.7 and this is in this section of event management and we do have a new capability in there which is receiving feedback which is learning the feedback that was given is doing analytics based on that and for that we do have a data structure in here before we go into details we have a little agenda here so today were going to talk about event feedback and what is feedback for events we do have a data structure in here which is used and we do have ai capability in here though so there is a modeling process theres a training process in there we do have documentation and we want to conclude this presentation today with Kevin demo Kevin is going to show you about the user interface extensio