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In this video, Matt and property manager Joshua discuss handling difficult tenants. They share a recent experience with a tenant who has been disruptive since moving in, creating noise at night, doing laundry early in the morning despite posted rules, and smoking in a smoke-free building. Additionally, the tenant's boyfriend, who is not on the lease, is living with her, violating lease agreements. The video addresses the common challenge of dealing with problematic tenants and emphasizes the need to enforce property rules and lease clauses.