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In this video, Jay explains the concept of a cease and desist letter, detailing its purpose, how to send one, and essential components to include. He shares his extensive experience in the debt collection industry, having worked in various roles for over 15 years and owned two debt collection agencies. Jay aims to be a reliable resource for viewers with debt-related questions and encourages them to leave comments for feedback. Additionally, he promises a bonus at the end of the video: a free template for a cease and desist letter. Stay tuned for valuable insights and practical examples throughout the tutorial.