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This video tutorial explains how to open an encrypted email message on your computer. Start by accessing your email inbox and opening the encrypted message, which contains an attachment called message.html. The attachment's location may vary by email application; in this example, it's at the bottom of the email. Click the download arrow next to the attachment, then select the Save button, followed by the Open button. Once the encrypted message screen appears, click on "use a one-time passcode." After a brief loading period, you will receive the one-time passcode in your email inbox. Open this new message to obtain the passcode you need.