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foreign [Music] we will demonstrate how to submit a maintenance request using the building link management site all employees can submit maintenance requests on behalf of residents and for common areas start by selecting maintenance on the left menu and then new request if this request relates to common areas select the management unit to enter the request on behalf of a resident enter part of their name or unit number in the top field and select the correct unit from the list of results depending on their notification preferences the occupants will receive an email when this request is saved when there is any change to the status and when comments are added making a request private hides it from the occupants and switches off email notifications this is Handy if you want to make a note that something needs doing without alerting them you cant make the request private later this is the only opportunity to select this option the date of the request defaults to today this can be adjuste
