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hello everyone and welcome to spice box tutorials in this tutorial were going to see how we can embed a customer satisfaction survey in the end user portal and how we can ask the end users to complete the survey once that ticket is closed to follow this tutorial you preferably need spice box 5 and above and you also need free account at wake service com which will also be covered in this tutorial lets get started so this is greg surveys com homepage and one of the things i really like about it except for the fact that its free of course is the fact that you can have unlimited surveys unlimited questions in each survey and you can also have a skip logic option meaning that you can redirect your participants to specific page or have them skip a specific page ing to their answers and we will see a quick demo for that in this tutorial so basically what you need to do to get started with quick surveys is to sign up and you do it here on this button and you complete this form its a pret