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In this video tutorial, Ashley, a senior clinical advisor at Care Patron, explains patient satisfaction surveys. These surveys are essential tools for healthcare professionals to collect feedback on the quality of patient care. They enable patients to rate various aspects of their healthcare experience, including the quality of care, communication, professionalism of providers, and facility standards. Analyzing the survey results helps identify weaknesses in care, allowing professionals to enhance treatment outcomes and resolve issues like long wait times. The surveys are adaptable for use by physicians, nurses, and other healthcare providers. The first step involves inputting relevant patient information and rating each dimension on a specified scale.
