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okay so heres a question from the advancement question bank and the question is from a radiology training interview panel a patient receives the incorrect scan what do you do so we have a patient and they receive an x-ray or some sort of other scan which is the wrong one so this is a ethical professional error type question theres a few ways you could tackle this question but in terms of pulling together a properly well-rounded answer that covers all the bases the framework that we recommend for this is the spies framework s p i e s okay spies p-i-d-s stands for seek information or seek additional information if you like the P is for patience and we want to be patient centered in our approach we tend to add the word safety there because generally theres a safety issue but there are other patient concerns our I is for initiative I.E things that you will do to solve the Dilemma the problem e is for escalate so bringing it to other peoples attention particularly or senior people and o