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In this video tutorial, the process of creating an email receipt for customers within the sales screen is explained. Before sending an email to a customer, it is necessary to set up the email function. The setup involves accessing the system admin Intelligent Functions and navigating to print setup. The current options displayed in the sales screen include an email to customer option. Users can customize their settings by removing unnecessary receipt types, particularly useful for head office environments without a docket printer. This is accomplished by dragging and dropping to remove items, and a hierarchy can be established to determine the display order of the receipt types.