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In this module on request and apology emails, the focus is on expressing requests politely and sincerely. Building on previous lessons about introduction emails, this session emphasizes using polite language. Key expressions include "please," and question forms like "could" and "would." Additionally, phrases such as "would you mind" or "would like" are highlighted. The tutorial outlines that making requests is a vital aspect of professional email communication, applicable in various contexts like seeking information, employment opportunities, or directions. The goal is to enhance communication by using respectful language in requests.