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In today's video, the focus is on the importance of email templates for businesses. The creator emphasizes that if you find yourself writing the same email multiple times—whether for scheduling sessions, answering FAQs, or explaining policies—it’s time to implement a template to save time. Writing repetitive emails is inefficient, and having clear templates can streamline communication. The creator shares personal experience of initially responding to client inquiries on the fly, leading to confusion due to a lack of clearly stated policies and templates. The video aims to guide viewers on how to effectively set up these email templates.