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In today’s video, the focus is on the importance of email templates for businesses and how to set them up. Email templates are essential for repeated communications, such as scheduling sessions, answering FAQs, or explaining policies, as they save time and ensure consistency. The speaker emphasizes that if you find yourself retyping emails, it’s a clear sign that a template is needed. Previously, the speaker created responses on the spot without having clear policies or templates, which led to confusion. Establishing email templates can streamline communication and improve efficiency in managing client inquiries.
