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In today's video, the focus is on the importance of email templates in business and how to create them. Email templates are essential for repetitive communications, such as setting up portrait sessions, responding to FAQs, or explaining policies. The speaker emphasizes that writing the same email multiple times is inefficient and indicates the need for a template. They share their experience of initially crafting responses on the spot without clear policies or templates, which led to confusion and inefficiency. The video aims to guide viewers in implementing email templates to save time and improve communication.