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In today's video, the focus is on the importance of email templates for businesses and how to set them up. Email templates are essential because they save time by standardizing responses for frequently sent emails, such as scheduling sessions, answering common questions, or explaining policies. If you find yourself writing the same email multiple times, it's a sign that you need a template. The speaker shares their experience of previously responding to inquiries without clear policies or templates, which led to confusion and inefficiency. By utilizing email templates, businesses can improve communication and streamline processes.
