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Tim Yoder from Fit Small Business discusses how to effectively request payment from customers via email. He highlights that an upfront deposit is often necessary for larger projects, typically ranging from 20 to 50 percent, to cover material costs. Before sending a payment request, ensure the customer is already aware and agrees to this deposit to avoid any surprises. The email should be sent promptly after the agreement. Additionally, an article accompanies the video, offering free professional email templates for requesting payments, with a link provided in the description for further assistance.