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In today's HR expert segment, a common question regarding employee reference requests is addressed. Organizations face potential defamation claims when providing negative references, which can lead to legal exposure if the employee disagrees. To mitigate this risk, it's recommended that companies implement a policy requiring all reference requests to go through HR, ensuring consistent and compliant responses. Additionally, obtaining written consent from the employee for sharing information is crucial, as well as ensuring that the reference requests themselves are submitted in writing. Following these guidelines can help manage reference requests effectively while minimizing legal risks.
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