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[Music] so today were gonna be talking about keeping customers and building brand lovely so were gonna dig into what that actually means in just a minute but I did want to introduce our awesome panelists today Im Jason Rodriguez I am NOT that awesome but these three definitely are but I work at Lamas Im the community and product evangelist and you probably see me before on all these webinars Im joined today by Lila Val and Mike which I will let them view with their own instructions lets start with you Lila thanks Jason and you are very awesome dont sell yourself short but Im the actually retention marketing manager here at limits so Im working on customer marketing retention marketing here as youve gotten an invite to customer webinar or anything like that its generally coming from me and the email team so happy to be here welcome Val Im Val Geisler and I am a pretty obsessed with retention email specialist and consultant to SAS and subscription based ecommerce I love subsc
