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Chris Anderberg, the Quality and Compliance Manager at SCCR, has over 30 years of experience in research across academic and industry sectors. Her expertise includes clinical trial management, GCP compliance audits, regulatory agency inspections, clinical event education, quality management of clinical trials, and policy development. Following an introduction by Susan, Chris is set to discuss quality incident reporting, specifically focusing on Kappa metrics, while addressing some technical difficulties encountered during the session.